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Types of
BPO Call Centers: Business to Business (B2B) - Business to
Consumer (B2C) - Inbound - Outbound - Interactive Web Chat - IVR
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Near Shore - Offshore - Onshore. Client
Industries: Airline - Computer - Hi-Tech - Consumer Products
- Education - Electronics - Financial & Banking - Healthcare -
Industrial -
Insurance. Manufacturing - Marketing - Mortgage - Power -
Publishing - Security - Software - Telecommunications -
Transportation -
Utilities. Types of Programs: Appointment Setting - Contact Management
- CRM - Customer Acquisition - Customer Relations - Customer
Retention -
Customer Support - Data Collection - Database Maintenance -
Database Update - Direct Marketing - Direct Response - Get Out
the Vote -
Help Desk - Lead Generation - Order Entry - Promotions -
Prospecting - Sales - Student Loan Refinancing - Technical
Support. Types of Pricing: Hourly - Commission - Pay for
Performance - Per Minute. Free Call Center and
Telemarketing Referral. |