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Top 8 Call Center & Telemarketing Outsourcing Benefits

Tele-Center Inc. has developed a highly successful platform for addressing your business needs that provide unbeatable call center outsourcing benefits and telemarketing outsourcing benefits for companies of all sizes and areas of service.

Here are a few benefits for outsourcing your program to a call Center or telemarketing firm:

  1. Increase your productivity by concentrating on your core competency.

  2. Reduce your costs of Customer Relationship Management (CRM), Lead Generation, Sales, and other business process outsourcing (BPO) call center and telemarketing related services that can be outsourced:

    • Benefit from the service agencies significant economies of scale from spreading expenses among numerous clients.

    • Eliminate the expense of recruiting, training and maintaining a call center staff, who are often difficult to hire and have a propensity to be short-term employees.

    • Eliminate the cost of customer service inefficiencies associated with potential downtime and scheduling conflicts with off-peak hours.

  3. The inbound call center or outbound telemarketing agency exists as a virtual extension of your business.

  4. Gain a team of effective and highly experienced experts! They do this day in and day out.

  5. The cost of buying, maintaining, and updating telephony equipment is high. Outsourcing inbound and outbound call center activity offers you access to leading edge technology and state-of-the-art equipment.

  6. Telephone service agencies offer remote monitoring which enable you to listen to the TSR's and CSR's and ensure that they are representing your company accurately and handling the call in a courteous and professional manner.

  7. Service agencies provide detailed call results to you on a daily basis.

  8. 8. Outsourcing USA based and offshore customer service and telemarketing services make it possible for you to expand your business hours through the service agency's 24 X 7 operating schedule.

Lower Expenses, Gain Experts, 24/7 Services & More

To contact us and find out more about our FREE call center and telemarketing outsourcing services, please fill out our program specifications form by clicking on the link below.

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Types of BPO Call Centers:  Business to Business (B2B) - Business to Consumer (B2C) - Inbound - Outbound - Interactive Web Chat - IVR - Near Shore - Offshore - Onshore.  Client Industries:  Airline - Computer - Hi-Tech - Consumer Products - Education - Electronics - Financial & Banking - Healthcare - Industrial - Insurance. Manufacturing - Marketing - Mortgage - Power - Publishing - Security - Software - Telecommunications - Transportation - Utilities.  Types of Programs:  Appointment Setting - Contact Management - CRM - Customer Acquisition - Customer Relations - Customer Retention - Customer Support - Data Collection - Database Maintenance - Database Update - Direct Marketing - Direct Response - Get Out the Vote - Help Desk - Lead Generation - Order Entry - Promotions - Prospecting - Sales - Student Loan Refinancing - Technical Support.  Types of Pricing:  Hourly - Commission - Pay for Performance - Per Minute.  Free Call Center and Telemarketing Referral.